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Effective Date: October 22, 2025
Last Updated: October 22, 2025
At Pristine Pros Cleaning, we care about your privacy as much as we care about keeping your space spotless. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our cleaning services.
By booking with us or browsing our site, you agree to the practices described below.
We collect only the information we need to provide excellent service and improve your experience. This may include:
Personal Details:
Your name, phone number, email address, and service address when you request a quote or book a cleaning.
Service Information:
Details about your property, cleaning preferences, and appointment times.
Payment Information:
Payment details are securely processed through trusted third-party providers. We never store your full payment card information.
Website Data:
When you visit our website, we may collect anonymous data like your IP address, browser type, and pages visited. This helps us understand traffic patterns and improve performance.
Your information is used to:
Provide accurate quotes and schedule services.
Communicate about appointments, changes, and follow-ups.
Send service updates or promotions (only if you’ve opted in).
Improve our services, website, and customer experience.
We will never sell or rent your information to anyone, under any circumstances.
We only share your data when absolutely necessary, and only with:
Trusted service providers who help us operate (such as payment processors or booking tools).
Legal authorities if required by law or to protect our rights.
All partners are bound by confidentiality agreements and cannot use your data for their own purposes.
We use industry-standard security measures to protect your personal information, including:
Secure servers and encrypted connections (SSL).
Restricted employee access to sensitive data.
Regular security updates and data backups.
Although no system is 100% secure, we take every reasonable step to safeguard your information from unauthorized access, loss, or misuse.
Our website may use cookies — small files stored on your device — to enhance your experience. Cookies help us remember your preferences, improve site performance, and analyze website usage.
You can choose to disable cookies through your browser settings, but some parts of the site may not function properly if you do.
As a user, you have the right to:
Access the information we have about you.
Request corrections or updates to your data.
Request deletion of your personal information.
Opt out of receiving marketing emails or texts.
To make a privacy-related request, email us at pristineprosinc@gmail.com — we’ll respond within a reasonable time frame.
We keep your personal data only as long as necessary to:
Provide services and maintain accurate records.
Comply with legal and tax obligations.
Resolve any disputes or follow-up requests.
Once your information is no longer needed, it is safely deleted or anonymized.
Our website may include links to other websites. Please note that we are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies when visiting them.
Our services are not intended for individuals under the age of 18.
We do not knowingly collect or store personal information from minors. If we discover that we’ve received such information, we’ll delete it immediately.
We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
Any updates will be posted on this page with a new “Last Updated” date.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Pristine Pros Cleaning
📍 Langley Township, British Columbia, Canada
📞 (778) 808-2179
📧 pristineprosinc@gmail.com